Tuesday, September 2, 2008

How each style contributes to team effectiveness
  1. building a team
  2. motivation
  3. communication
  4. conflict resolution / prevention

Common causes of conflict

  • different attitude, values / perceptions
  • poor communication
  • lack of teamwork

Signs of conflicts between individuals

  • no communication
  • disagreements
  • facial expressions / body language

How to resolve conflicts

  1. managing strong emotions
  2. using "I" statements
  3. active listening
  4. symbolic gestures

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